SOURCE: http://gmj.gallup.com CONTACT: Gallup Management Journal INFORMATION: Editorial and Executive Offices 1251 Avenue of the Americas, Suite 2350 New York, NY 10020 +1.888.274.5447

Pay

Talent trumps training, and strengths development beats them both, say the authors of a new book on sales effectiveness
What are the strengths of salespeople, and how can organizations develop them? What do great sales managers do differently? The authors of Strengths Based Selling tackle these and other matters, including: why money is overrated as a motivator.

Leading economist Alan Krueger argues that companies can get away with paying lower wages than competitors without losing many employees, though there are hidden costs. He also says that organizations are right to keep pay a secret.

To understand how compensation motivates -- or demotivates -- employees, executives must come to terms with, and learn to manage, the irrational, emotional nature of pay.

Companies can reduce costly churn if managers know what to look for. But they usually don’t -- and that's because too many managers think money is at the root of the turnover issue. This article uncovers the real sources of the problem and reveals the reasons most people quit. Find out how to keep good employees from walking out the door.