Element 12 Learn and Grow

Turning Around Employee Turnover

Costly churn can be reduced if managers know what to look for -- and they usually don’t

May 08, 2008
Companies can reduce costly churn if managers know what to look for. But they usually don’t -- and that's because too many managers think money is at the root of the turnover issue. This article uncovers the real sources of the problem and reveals the reasons most people quit. Find out how to keep good employees from walking out the door.
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The Twelfth Element of Great Managing

When Gallup analyzed high-performing workgroups to understand what drives their success, one of the dozen elements that emerged as most important was the statement “This last year, I have had opportunities at work to learn and grow.” Decades of research reveals that employees give more of themselves when they feel a sense of progress rather than feeling stagnant, according to the authors of 12: The Elements of Great Managing.

B&Q Does Career Improvement Too

The young manager of a home improvement store in Wales excels by giving his employees opportunities at work to learn and grow. In fact, he does this so well that he has become one of the most successful managers at it in Gallup's worldwide database.

An HCA Hospital's Miracle Workers

Already an esteemed hospital with a high-performing staff, Medical City Dallas wanted to improve the engagement of its employees. Its leaders were determined to uncover problems and identify deficiencies -- and to correct them. This effort has meant a lot to the hospital's health -- and especially to two extraordinary patients.