SOURCE: http://gmj.gallup.com CONTACT: The Gallup Management Journal INFORMATION: Editorial and Executive Offices1251 Avenue of the Americas, Suite 2350New York, NY 10020888-274-5447
An MIT researcher talks about the usefulness of water cooler chatter
November 13, 2008
Contrary to their every instinct, managers should actually encourage their workers to chit-chat, to gather around the water cooler -- even to gossip. An MIT researcher reveals why these guilty pleasures are, in fact, good for a company's productivity.
Companies can reduce costly churn if managers know what to look for. But they usually don’t -- and that's because too many managers think money is at the root of the turnover issue. This article uncovers the real sources of the problem and reveals the reasons most people quit. Find out how to keep good employees from walking out the door.
Measured by the statement "I have a best friend at work," this element has proven to be incredibly controversial to executives. But those business leaders who think friendships are none of their business don’t understand human nature, according to the authors of 12: The Elements of Great Managing.
A recent Gallup study of the U.S. workforce reveals this simple yet powerful formula: strengths development + engagement = innovation. Learn more about this national study and how its findings can be applied to your company.
