An expert on well-being, John Helliwell explores the connection between distrust and unionization, why too much paperwork can cause workers to feel less engaged, and why we are apt to keep office politics alive, even when it makes us unhappy.
Measured by the statement "I have a best friend at work," this element has proven to be incredibly controversial to executives. But those business leaders who think friendships are none of their business don’t understand human nature, according to the authors of 12: The Elements of Great Managing.
Executives and managers tackled this and other organized labor-related questions at a recent gathering in Washington, D.C. The 25 participants came from companies in a variety of industries, but all of them must deal with unions in one way or another. Their insights are invaluable to any executive managing a unionized workforce.