Organizational Performance http://gmj.gallup.com/ http://backend.userland.com/rss Gallup WebTeam Salespeople in the field have the same need to emotionally attach to their workplace as other workers do, and the best companies know how to engage them regardless of how difficult it might be. Hindustan Unilever Limited in India is one of those companies. http://gmj.gallup.com/content/122054/Engaging-Remote-Sales-Force.aspx?CSTS=tagrss Thu, 06 Aug 2009 10:30:00 GMT Yes, it’s possible -- even amid a full-blown economic recession in which massive layoffs, closing facilities, and declining profits are the norm. Here’s how one hospital turned the budget over to its employees and reaped a windfall. http://gmj.gallup.com/content/120884/Boosting-Engagement-Cutting-Costs.aspx?CSTS=tagrss Thu, 18 Jun 2009 10:00:00 GMT Since the financial crisis began last year, more than 30 banks have gone under in the United States alone. U.S. Bank’s financials, however, remain fundamentally sound, thanks to its conservative lending practices and an intense focus on people. http://gmj.gallup.com/content/117256/Bank-Weathers-Crisis.aspx?CSTS=tagrss Tue, 07 Apr 2009 10:00:00 GMT When its sponsor, United Airlines, was facing bankruptcy, Alliant Credit Union had to break out on its own -- there was no other option. Here's how the company learned to be successful on its own terms. http://gmj.gallup.com/content/28015/Successfully-Forging-New-Path.aspx?CSTS=tagrss Thu, 12 Jul 2007 00:00:00 GMT When the nearly 900 workers at a Texarkana mill faced a weakening market and, worse, multiple rounds of downsizing, they could've given up and waited to lose their jobs. But instead of choosing to be victims of the global economy, they consciously -- and conscientiously -- set about saving their mill, and themselves. Here is their success story. http://gmj.gallup.com/content/25714/International-Paper-Mill-Saves-Itself.aspx?CSTS=tagrss Thu, 14 Dec 2006 00:00:00 GMT Fabick CAT invested $500,000 in its people, and the payoff was enormous. Here's how the company made employee engagement a part of its culture, largely by becoming less bureaucratic and a lot more open. http://gmj.gallup.com/content/24874/Caterpillar-Dealer-Unearths-Employee-Engagement.aspx?CSTS=tagrss Thu, 12 Oct 2006 00:00:00 GMT Business leaders, take note: You can learn a lot from the federal government. This profile delves into how a Department of Labor agency became a model purveyor of customer engagement. http://gmj.gallup.com/content/22360/Form-More-Perfect-Customer-Experience.aspx?CSTS=tagrss Thu, 13 Apr 2006 00:00:00 GMT In an industry with chronic turnover, Weiser Security has discovered an innovative way to retain talented employees while keeping customers engaged. The company has created a model that organizations in any industry can follow. http://gmj.gallup.com/content/16579/Securing-Growth-Through-Great-Workplace.aspx?CSTS=tagrss Thu, 09 Jun 2005 00:00:00 GMT Corporate managers routinely subject employees to performance reviews that emphasize people's "areas for improvement," not their talents. The problem with this approach is that by focusing on weaknesses, organizations fail to capitalize on their employees' strengths. It's time to view your people differently. http://gmj.gallup.com/content/12901/Selling-Your-People-Short.aspx?CSTS=tagrss Thu, 09 Sep 2004 11:00:00 GMT It seems obvious that engaged employees would be more productive than their disengaged counterparts. But how much more productive? At New Century Financial Corporation, executives are homing in on the answer to that question. And the results are compelling for any manager who wants to boost employee productivity -- and the bottom line. http://gmj.gallup.com/content/1180/Engagement-Drives-Results-New-Century.aspx?CSTS=tagrss Thu, 11 Sep 2003 00:00:00 GMT