SOURCE: http://gmj.gallup.com CONTACT: Gallup Management JournalINFORMATION: Editorial and Executive Offices1251 Avenue of the Americas, Suite 2350New York, NY 10020+1.888.274.5447
How WSFS has differentiated itself from other banks -- and now owns its market
March 11, 2010
In the past year alone, more than 100 American banks have been taken over by the FDIC. But not WSFS, a regional, 41-office financial services company. In fact, while other banks are selling off assets, WSFS is gaining market share. Here's how.
In his effort to turn around a wounded yet iconic brand, Campbell Soup CEO Douglas Conant had to assuage Wall Street's impatience, push an unpopular program through a resistant workforce, and tackle other daunting challenges. Here's how he turned problems into successes.
Early last decade, Campbell Soup was struggling. Its stock price was down, and the company wasn't meeting earnings expectations. That's when CEO Douglas Conant stepped in. Here's how he turned around an iconic brand -- first by winning the trust of his employees.
Fraser Longden, head of talent and engagement for the parent company of home improvement powerhouse B&Q, knows how to engage the disengaged. In this interview, he discusses what lessons should be learned in the aftermath of the economic downturn.
