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Inclusiveness

Many companies have a robust program for recruiting a diverse workforce. Yet the real challenge is not creating diversity but inclusiveness.
Many companies have a robust program for recruiting a diverse array of people, but they aren’t able to transform this diversity into organizational excellence. As a result, the real challenge is not creating diversity but inclusiveness.

For many executives, the phrase "workplace diversity" evokes "quotas" or "lawsuits." But a recent survey reveals that an organization free of discrimination is not just a better place to work -- it runs more effectively, too.

Building a racially and ethnically inclusive workplace has traditionally been a defense against discrimination suits. But according to new research published in the current Gallup Management Journal (GMJ), fostering inclusiveness does much more: It plays a critical role in boosting employee loyalty and morale.

Inclusiveness is a strategy to unleash the power of diversity to generate business value. It involves creating opportunities throughout an organization so that the talents of all employees can be fully realized. But how does the bottom line stand to gain when an organization turns its attention to leveraging diversity?