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Yes, it’s possible. Here’s how one hospital turned the budget over to its employees and reaped a windfall.
June 18, 2009
Yes, it’s possible -- even amid a full-blown economic recession in which massive layoffs, closing facilities, and declining profits are the norm. Here’s how one hospital turned the budget over to its employees and reaped a windfall.
Medical errors are responsible for injury in 1 out of every 25 hospital patients and perhaps up to 98,000 deaths each year. These events are not only tragic -- they’re costly. An engaged staff can cure this problem.
Emotion frames the employee-customer encounter. This is the second rule of HumanSigma management, and Alegent Health applied it to create a culture that emotionally engages its employees and customers. The result has been greater performance in the metrics that matter most.
There's a colossal issue facing the U.S. government that’s not garnering the same public awareness as the financial bailout. It’s hidden in the U.S. healthcare system, and it presents a $700 billion problem (or opportunity) for taxpayers.
