Government http://gmj.gallup.com/ http://backend.userland.com/rss Gallup WebTeam In this candid interview, a former CIA executive tells how bureaucracy and hierarchy undermine leadership and what can be done to create the government we need now. http://gmj.gallup.com/content/106684/Where-Leaders-Government.aspx Thu, 08 May 2008 09:45:00 GMT Economist Angus Deaton thinks so -- or at least, money can buy you a more valued life. But he also believes a focus on happiness may do more harm than good, particularly in emerging countries. He also wonders if foreign aid -- both social and financial -- to emerging countries might be harmful. Read this very provocative conversation. http://gmj.gallup.com/content/105934/News-Flash-Money-Does-Buy-Happiness.aspx Thu, 10 Apr 2008 00:00:00 GMT Financial services expert Douglas Berlon is a 20-year veteran of the banking industry who was a top executive for a major financial institution. In this candid, gloves-off interview, he assesses the effect of the subprime meltdown on the industry and the impact it will have on consumers. He also questions the effectiveness of the federal stimulus package. http://gmj.gallup.com/content/105988/Whats-Next-Banks.aspx Thu, 10 Apr 2008 00:00:00 GMT Baby boomers will soon be retiring in droves. This fact has many social, political, and economic implications, not the least of which is this: The U.S. government is confronting the daunting challenge of replenishing its ranks of employees and senior managers. And it's in a fierce battle for talent with the private sector. http://gmj.gallup.com/content/27142/Uncle-Sam-Wants-Fresh-Talent.aspx Thu, 12 Apr 2007 00:00:00 GMT Business leaders, take note: You can learn a lot from the federal government. This profile delves into how a Department of Labor agency became a model purveyor of customer engagement. http://gmj.gallup.com/content/22360/Form-More-Perfect-Customer-Experience.aspx Thu, 13 Apr 2006 00:00:00 GMT Some managers inspire excellence. Some inspire loyalty. But a very few, such as Diane Marinacci at the federal General Services Administration, inspire people to the highest quality of work, the sincerest forms of loyalty, and passionate engagement. Find out what makes Marinacci so special, and successful. http://gmj.gallup.com/content/1381/Their-Best-Friend-Work.aspx Thu, 13 Nov 2003 00:00:00 GMT It matters a lot to taxpayers whether the 14,000 employees of the General Services Administration are engaged at work. Marcella Banks, a visionary manager at the federal agency, knows this. Her success at inspiring employees offers a model not just for the rest of government but for managers across industries and sectors who want to improve performance. http://gmj.gallup.com/content/1159/Transforming-Government.aspx Thu, 14 Aug 2003 00:00:00 GMT The U.S. Postal Service handles 200 billion pieces of mail a year -- and faces an awesome customer service challenge. The U.S.P.S. wanted to link data to specific postal centers and people to fix problems and increase customer satisfaction. Find out how a new Web-based reporting system provides those links. http://gmj.gallup.com/content/739/Pushing-Envelope.aspx Sun, 17 Jun 2001 00:00:00 GMT