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What leaders can learn from the tumultuous past decade
June 1, 2011
During the past 10 years, executives and managers have had to confront a global financial meltdown, ongoing wars, an increase in terrorism, and epic natural disasters. What leadership lessons did this tumultuous decade hold?
Implementing change almost always breeds uncertainty, but these tumultuous times demand it. A 20-year expert explains why change initiatives usually fail, when it's better to take small steps, and how to get people on board.
Employees' anxiety and fears of layoffs have been aggravated by the stormy economic climate of the past two and a half years. Those fears can be worsened in work environments where low trust, poor communication, or unclear expectations prevail.
"Sometimes change requires an earth-shattering or disruptive act." So say the authors of Human Sigma. But the kind of organizational change they are calling for -- however disruptive it might feel while it is happening -- is ultimately positive for employees and customers.
