Business http://gmj.gallup.com/ http://backend.userland.com/rss Gallup WebTeam Most senior executives are pushing hard to keep their companies together. If their businesses are to survive, those leaders can’t overlook opportunities to boost productivity and profitability -- and that means employee engagement is more critical than ever. http://gmj.gallup.com/content/120791/Leaders-Next.aspx?CSTS=tagrss Thu, 11 Jun 2009 10:00:00 GMT Bankers know plenty about their customers. They know their demographic data, their transaction activity, and their financial history. They likely know every necessary personal detail that will protect their assets. But do customers know their bankers? Probably not, Gallup says. http://gmj.gallup.com/content/120731/Bankers-Meet-Customers.aspx?CSTS=tagrss Thu, 04 Jun 2009 10:00:00 GMT The economy may get worse before it gets better: Most economists say the U.S. GDP will turn around by mid-2009, but the unemployment rate will continue to climb through 2010. Here’s how executives can keep employees engaged in this rough economic climate. http://gmj.gallup.com/content/118315/Economic-Crisis-Leadership-Challenge.aspx?CSTS=tagrss Tue, 12 May 2009 10:00:00 GMT Despite small signs that the economy is improving, executives and managers are hunkering down for what could still be a long economic downturn. Here’s how to keep teams engaged until the economy improves -- whenever that is. http://gmj.gallup.com/content/117226/Recession-Endures.aspx?CSTS=tagrss Thu, 02 Apr 2009 11:30:00 GMT Organizations worldwide are undergoing a frenzy of cost cutting as the global recession deepens, with seemingly no end in sight. But there’s actually an area where companies can, and should, increase budgets: creating dialogue with customers. http://gmj.gallup.com/content/116923/Failure-Communicate.aspx?CSTS=tagrss Thu, 19 Mar 2009 10:00:00 GMT You might be surprised to know which channel remains most popular with bank customers, according to the results of a recent Gallup survey. A financial services expert explains why companies need to pay close attention to their customers’ preferences. http://gmj.gallup.com/content/116488/People-Banking.aspx?CSTS=tagrss Thu, 12 Mar 2009 10:00:00 GMT Amid the banking industry’s well-documented woes, the image of bankers was bound to take a hit. And so it has: The percentage of Americans who give bankers high marks for their honesty and ethics plunged to an all-time low in 2008. Here’s how to turn that opinion around. http://gmj.gallup.com/content/113626/How-Banks-Can-Save-Themselves.aspx?CSTS=tagrss Thu, 08 Jan 2009 09:00:00 GMT An expert on well-being, John Helliwell explores the connection between distrust and unionization, why too much paperwork can cause workers to feel less engaged, and why we are apt to keep office politics alive, even when it makes us unhappy. http://gmj.gallup.com/content/109399/Your-Employees-Trust-You.aspx?CSTS=tagrss Thu, 14 Aug 2008 10:00:00 GMT Fulfilling the requirements of an Islamic customer base and complying with Islamic banking principles isn’t easy, and few banks do it well. But for any bank serving a large Muslim population, the effort can be worth it. http://gmj.gallup.com/content/109360/Islamic-Banking-Means-Western-Opportunity.aspx?CSTS=tagrss Thu, 14 Aug 2008 10:00:00 GMT With the enthusiastic support of Puebla’s governor, this Mexican state’s university for economic development is using an innovative MBA program to create a cadre of business leaders. http://gmj.gallup.com/content/109378/MBA-Stands-Mexicos-Business-Accelerator.aspx?CSTS=tagrss Thu, 14 Aug 2008 10:00:00 GMT