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      <title>Don’t Cut Corners With Your Customers</title>
      <description>To maintain profits, many businesses are continually looking for ways to reduce costs. Shortchanging the customer experience, however, may cause long-term problems.</description>
      <link>http://gmj.gallup.com/content/110995/Dont-Cut-Corners-Your-Customers.aspx</link>
      <pubDate>Thu, 09 Oct 2008 10:00:00 GMT</pubDate>
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      <title>Good Pricing Strategies for Bad Times</title>
      <description>Setting pricing strategies is never easy, but it’s even more challenging in a tough economy. If you aren’t sure you’re getting the most out of your prices when times are flush, how do you know what to charge when consumers are reluctant to buy at all? To tackle this problem, businesses must first understand the psychology of their customers.</description>
      <link>http://gmj.gallup.com/content/109999/Good-Pricing-Strategies-Bad-Times.aspx</link>
      <pubDate>Thu, 11 Sep 2008 00:00:00 GMT</pubDate>
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      <title>How to Rejuvenate Your Brand</title>
      <description>Changing your brand promise involves a lot more than altering your advertising. That’s because whether you’re selling casual dining, SUVs, or daily newspapers, the promise isn’t the only thing that matters -- the delivery counts too.</description>
      <link>http://gmj.gallup.com/content/110020/How-Rejuvenate-Your-Brand.aspx</link>
      <pubDate>Thu, 11 Sep 2008 00:00:00 GMT</pubDate>
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      <title>When the Going Gets Tough</title>
      <description>Companies around the globe, such as Starbucks, Procter &amp; Gamble, and Wal-Mart, are battling with the marketing challenges posed by a tough economy. What strategies work best for these global brands -- and why? A marketing expert tackles these questions.</description>
      <link>http://gmj.gallup.com/content/108670/When-Going-Gets-Tough.aspx</link>
      <pubDate>Thu, 10 Jul 2008 00:00:00 GMT</pubDate>
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      <title>Transformational Change in Higher Education</title>
      <description>Nova Southeastern University in Florida has gone to vast lengths to build its brand, in much the same way a successful business would. Here's how the school applied management practices commonly used in corporations and governmental organizations to its brand-building effort.</description>
      <link>http://gmj.gallup.com/content/107596/Transformational-Change-Higher-Education.aspx</link>
      <pubDate>Thu, 12 Jun 2008 00:00:00 GMT</pubDate>
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      <title>The Chief Marketing Officer’s Dilemma</title>
      <description>Powerhouse brands such as Chrysler, Sears, Visa, and Coca-Cola have recently changed their marketing leadership. Are the cast-off executives victims of high expectations? Or are their employers failing to recognize what really drives the health of their brands? Bill McEwen, author of &lt;em&gt;Married to the Brand&lt;/em&gt;, tackles these questions, which are daunting today's marketing chiefs at companies across many industries.</description>
      <link>http://gmj.gallup.com/content/104704/Chief-Marketing-Officers-Dilemma.aspx</link>
      <pubDate>Thu, 13 Mar 2008 00:00:00 GMT</pubDate>
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