9 January 2003

Driving Performance in the Emotional Economy

Six strategies for getting maximum productivity out of your employees

A GMJ Q&A with Curt Coffman
Coauthor of First, Break All the Rules (Simon & Schuster, 1999) and Follow This Path (Warner Books, 2002)
How can managers engage their employees and boost performance? The co-author of Follow This Path and First, Break All the Rules shares six strategies that the world's greatest managers use to manage the emotions of the teams they lead.
Curt Coffman, a former Global Practice Leader with Gallup, is coauthor of Gallup's best-selling book on great managers, First, Break All the Rules: What the World's Greatest Managers Do Differently (Simon and Schuster, 1999). Coffman's latest book is Follow This Path: How the World's Greatest Organizations Drive Growth by Unleashing Human Potential (Warner Books, 2002).
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World-Class Employee Engagement

The world's top-performing organizations understand that employee engagement is a force that drives business outcomes and is a leading indicator of financial growth. Beyond the dramatic difference engaged workgroups show in productivity, profitability, safety incidents, and absenteeism, engaged organizations have 2.6 times the growth rate in earnings per share (EPS) compared to organizations with lower engagement in the same industry.

World-Class Employee Engagement will take place at locations across the United States. To learn more about the event or to register, visit the World-Class Employee Engagement page on the Gallup Consulting Web site, or contact Mary Penner-Lovci (212.548.2940), Krista Volzke (402.938.6001), or Amy White (609.279.2233).

For a complete schedule of learning opportunities, visit the Gallup Learning Events page.

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