15 September 2001

The Collective Advantage

Contrary to popular belief, workplace friendships boost profit

by Susan Ellingwood
Many managers assume that friendships get in the way of work. But Gallup research suggests that having a best friend at work can turn a moderately engaged worker into a highly engaged one -- and highly engaged workers contribute more to the bottom line. What type of friendship most enhances a workplace?
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See also
The Tenth Element of Great Managing
Engineering a Friendly Workplace at DaimlerChrysler
What Are Workplace Buddies Worth?
First, Break All the Rules: What the World's Greatest Managers Do Differently

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