15 March 2002

The Right Stuff

If you want your company to succeed, give employees the tools they need

by Susan Ellingwood
Want productive employees? Make sure they have the right tools to get their job done. When Gallup asks employees if they have the proper tools for their jobs, a positive responses corresponds with enhanced employee safety, customer loyalty, and employee retention. A negative response means that employees may well be eyeing the exits.
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See also
The Second Element of Great Managing
The First Element of Great Managing
12: The Elements of Great Managing
First, Break All the Rules: What the World's Greatest Managers Do Differently
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Great Manager Program

The Great Manager Program incorporates the findings of Gallup's extensive and ongoing research. One of Gallup University's most popular programs, thousands of managers and executives from the world's most prestigious companies have attended.

Managers gain a greater understanding of themselves and their management style. They discover the employee-engaging concepts, strategies, and tools that assist them in unleashing the human potential within their organizations.

For more information about the Great Manager Program, contact Gallup University Enrollment and Admissions at 800.720.1640.

Inside the Mind of the Chinese Consumer

Over the last decade, Gallup has sought to understand the needs and aspirations of Chinese consumers. The results of this groundbreaking study provide valuable insights to anyone who wants to do business in China -- or sell products to consumers in one of the world's fastest-growing markets.

Learn more by reading "Inside the Mind of the Chinese Consumer" (Harvard Business Review, March 2006)

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