22 March 1999

Item 1: Knowing What's Expected

The twelve key dimensions that describe great workgroups (part 2)

Expectations are the milestones we use to measure our progress and, within the workplace, those milestones mark the pathways that guide us toward achievement. If expectations are not clear, we are hesitant, indecisive, and unsure of ourselves.
The content you are attempting to access is for subscribers to the Gallup Management Journal. You can subscribe by choosing the GMJ as one of your subscription selections under My Account. If you are already a subscriber, please log in.
Login
Subscribe
The Q12 items are protected by copyright of Gallup, Inc., 1993-1998. All rights reserved.
Subscribe To GMJ
See Also

World-Class Employee Engagement

The world's top-performing organizations understand that employee engagement is a force that drives business outcomes and is a leading indicator of financial growth. Beyond the dramatic difference engaged workgroups show in productivity, profitability, safety incidents, and absenteeism, engaged organizations have 2.6 times the growth rate in earnings per share (EPS) compared to organizations with lower engagement in the same industry.

World-Class Employee Engagement will take place at locations across the United States. To learn more about the event or to register, visit the World-Class Employee Engagement page on the Gallup Consulting Web site, or contact Mary Penner-Lovci (212.548.2940), Krista Volzke (402.938.6001), or Amy White (609.279.2233).

For a complete schedule of learning opportunities, visit the Gallup Learning Events page.

Copyright © 2008 Gallup, Inc. All rights reserved.
Gallup®, A8™, Business Impact Analysis™, CE11®, Clifton StrengthsFinder®, the 34 Clifton StrengthsFinder theme names, Customer Engagement Index™, Drop Club®, Emotional Economy™, Employee Engagement Index™, Employee Outlook Index™, Follow This Path™, Gallup Brain®, Gallup Consulting®, Gallup Management Journal®, GMJ®, Gallup Press®, Gallup Publishing™, Gallup Tuesday Briefing®, Gallup University®, HumanSigma®, I10™, L3™, PrincipalInsight™, Q12®, SE25™, SF34®, SRI®, Strengths Spotlight™, Strengths-Based Selling™, StrengthsCoach™, StrengthsFinder®, StrengthsQuest™, TeacherInsight™, The Gallup Path®, and The Gallup Poll® are trademarks of Gallup, Inc. All other trademarks are the property of their respective owners. These materials are provided for noncommercial, personal use only. Reproduction prohibited without the express permission of Gallup, Inc.