15 March 2001

What Your Disaffected Workers Cost

We all know they're out there. Our new survey finds the price tag.

GMJ's first national survey found that, of all U.S. workers 18 or older, 24.7 million, or 19%, are what we call actively disengaged. This term describes people who not only fail to be enthralled by their work but are fundamentally disconnected from it. Actively disengaged workers tend to be less productive and report being less loyal to their companies, more stressed and less secure in their work. They miss more days and are less satisfied with their personal lives.
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