23 April 2001

Offering Encouraging Words

How to jump-start the strengths discussion among teams (part 2)

by Kathie Sorensen and Steve Crabtree
Positive feedback from managers and co-workers is essential to most employees. Without it, even hardened stoics tend to lose heart and question their actions and goals. Managers can jump-start the discussion about what encourages their team members, and ways team members can encourage others.
Steve Crabtree has developed and produced publications for The Gallup Organization since joining the company in 1993. He contributed to writing Building Engaged Schools, Gallup's book on education reform. Crabtree currently leads the production of published material for the Gallup World Poll, a groundbreaking worldwide survey launched in 2006. He is also a contributing writer to the Gallup Management Journal.
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