08 January 2001

Relationships and Motivation

Do they add up to success in sales?

by Mick Zangari and Benson Smith
When it comes to sales excellence, relationships aren't everything. Neither is motivation. You probably find this surprising given the persistent myths about the importance of both to the sales profession.
Smith is coauthor of Discover Your Sales Strengths (Warner Books, February 2003).

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Gallup Retail Forum 2010: From Spenders to Savers

There is a "new normal" in consumer behavior, and the shift from spending to saving may be permanent. Whether retailers prevail or fail will depend on their ability to capture a larger share of the consumer's shrinking wallet.

At the Gallup Retail Forum 2010: From Spenders to Savers event, leaders will discuss the changing retail landscape and generate ideas on how their organizations can serve the new consumer.

The event will take place on April 14, 2010, at the Gallup Irvine office. To learn more or to register, visit the Gallup Retail Forum 2010 page on the Gallup Consulting Web site, or contact Mary Penner-Lovci (212.548.2940) or Krista Volzke (402.938.6001).

For a complete schedule of learning opportunities, visit the Gallup Learning Events page.