13 September 2007

The Fifth Element of Great Managing

There is a huge difference between being a member of the tribe and just another "full-time equivalent." Employees in the first category work much harder on the job.

by Rodd Wagner and James K. Harter
Adapted from 12: The Elements of Great Managing (Gallup Press, December 2006)
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Why does it matter so much to employees that someone at work cares about them? It's because their need for bonding extends far beyond their homes, churches, and neighborhoods, according to the authors of the New York Times bestseller 12: The Elements of Great Managing.
James K. Harter, Ph.D., is Chief Scientist Workplace Management and Well-Being for Gallup. He is coauthor of the New York Times bestseller 12: The Elements of Great Managing (Gallup Press, December 2006).
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Rodd Wagner is a New York Times bestselling author and a principal of Gallup. He is coauthor of the New York Times bestseller 12: The Elements of Great Managing. Wagner's latest book is Power of 2: How to Make the Most of Your Partnerships at Work and in Life.
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Reader Comments
Hydee Clayton Posted On 9/17/2007 11:05:45 AM

This is an interesting article but it doesn't address the practical, logistical challenges of creating a "tribe" of people who are not physically working in the same place. My seventeen direct reports live in five different states. Several of my colleagues have groups a similar size with every single employee working from a home office in a different city. We already know the importance of getting our groups to feel connected and pull together, but I'd like to hear about some practical actions to make that happen.

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See also
The Five Stages of Workplace “Tribes”
The Fourth Element of Great Managing
12: The Elements of Great Managing
Wake-Up Call for Thailand, Inc.
Becoming the Best at Qwest
I Believe You Can Fly
Managing During a Crisis

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