Why does it matter so much to employees that someone at work cares about them? It's because their need for bonding extends far beyond their homes, churches, and neighborhoods, according to the authors of the
New York Times bestseller
12: The Elements of Great Managing.
James K. Harter, Ph.D., is Chief Scientist Workplace Management and Well-Being for Gallup. He is coauthor of the
New York Times bestseller
12: The Elements of Great Managing (Gallup Press, December 2006).
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