09 August 2007

The Fourth Element of Great Managing

Employees may be motivated by many different things, but they all strive for a surge of dopamine

by Rodd Wagner and James K. Harter
Adapted from 12: The Elements of Great Managing (Gallup Press, December 2006)
Employees may be motivated by many different things, but they all strive for recognition and praise. And they need that positive feedback at least every seven days, according to the authors of 12: The Elements of Great Managing -- a New York Times bestseller that draws on 10 million workplace interviews.
James K. Harter, Ph.D., is Chief Scientist Workplace Management and Well-Being for Gallup. He is coauthor of the New York Times bestseller 12: The Elements of Great Managing (Gallup Press, December 2006).
Rodd Wagner is a Principal for Gallup. He is coauthor of the New York Times bestseller 12: The Elements of Great Managing (Gallup Press, December 2006). Wagner's latest book, Power of 2, is scheduled for publication in November 2009.

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