12 April 2007

Real Answers for Real Leaders

One-time Medtronic CEO Bill George, author of Authentic Leadership and True North, reveals what he's learned about leadership

The concept of "authentic leadership" has really caught on in the corporate world, particularly in the wake of the scandals at Enron, WorldCom, and other business giants. There's clearly a thirst for integrity in the boardroom, and no one knows more about authentic leadership than one-time Medtronic CEO Bill George. In this interview, George, author of Authentic Leadership and, more recently, True North, elaborates on his books and explains what he's discovered. He discusses what authentic leadership really is, the characteristics of great leaders, and how good leaders can lose their way and how they can come back -- and what happens if they don't.
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Customer Engagement: Going Beyond Satisfaction

How do world-class organizations rise to the top in today's intensely competitive, turbulent global marketplace? High-performance organizations recognize the emotional drivers of human nature and leverage them to drive performance, one customer at a time.

This event will take place from 08:30 to 11:45 at the Gallup London office (The Adelphi, 1-11 John Adam Street, London WC2N 6HS). There is cost to register. To learn more or to register, visit the Customer Engagement: Going Beyond Satisfaction page on the Gallup Consulting Web site or contact James Rapinac on +44 (0)20 7950 4433.

For a complete schedule of learning opportunities, visit the Gallup Learning Events page.

http://www.galluppoll.com/content/?ci=6616&pg=1
http://www.gallup.com/poll/1654/Honesty-Ethics-Professions.aspx