05 November 2001

The Manager's Duty

Front-line supervisors can play a crucial role in the battle against terrorism

by Rodd Wagner
Coauthor of 12: The Elements of Great Managing (Gallup Press, December 2006)
During World War II, U.S. citizens made great sacrifices to divert production to the war effort. Now, another galvanizing event confronts the United States. In this very different war, as armed forces fight, police investigate, and security is tightened, how can managers contribute to the battle against terrorism?
Rodd Wagner is a Principal for Gallup. He is coauthor of the New York Times bestseller 12: The Elements of Great Managing (Gallup Press, December 2006). Wagner's latest book, Power of 2, is scheduled for publication in November 2009.
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