14 December 2006

Discovering the Elements of Great Managing

How fundamental aspects of employee psychology interact to drive success

A GMJ Q&A with Rodd Wagner and James K. Harter, Ph.D., authors of 12: The Elements of Great Managing
The long-awaited follow-up to the management bestseller First, Break All the Rules is out this month. In this interview, Rodd Wagner and James K. Harter, Ph.D., authors of 12: The Elements of Great Managing, reveal how human nature affects business performance, why legislating processes dooms outcomes, and why praising employees yields such high profits.
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See also
In Praise of Praising Your Employees
12: The Elements of Great Managing
The Big Impact of Small Interactions
Transforming Government

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