9 November 2006

How Ann Taylor Invests in Talent

The key is measuring how education and leadership development programs improve business performance

by Wei-Li Chong
Vice President, Organizational Effectiveness, Ann Taylor Stores Corporation
Does spending on workplace learning and development deliver measurable business results? Is employee education a "nice to have" for organizations, rather than an essential investment? The retailer Ann Taylor has been wrestling with these questions for some time. A leading executive there explains how the company has created a clear and measurable link between its investment in developing talent and its bottom-line business performance.
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