15 April 2002

The High Cost of Disengaged Employees

There are "cave dwellers" in your ranks, and they're hurting your company

A GMJ Q&A with Curt Coffman
Coauthor of First, Break All the Rules (Simon & Schuster, 1999) and Follow This Path (Warner Books, 2002)
Engaged employees are more valuable to your company than disenchanted ones, and Gallup estimates that actively disengaged workers cost the American economy up to $350 billion per year. Here are strategies for spotting the best and worst employees, plus ideas for creating workplaces that promote employee engagement.
Curt Coffman, a former Global Practice Leader with Gallup, is coauthor of Gallup's best-selling book on great managers, First, Break All the Rules: What the World's Greatest Managers Do Differently (Simon and Schuster, 1999). Coffman's latest book is Follow This Path: How the World's Greatest Organizations Drive Growth by Unleashing Human Potential (Warner Books, 2002).
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See also
What the Big Picture Doesn’t Show
Disengaged Employees Cost Singapore $4.9 Billion
Follow This Path: How the World's Greatest Organizations Drive Growth by Unleashing Human Potential
Start Worrying About "Not Engaged" Employees
First, Break All the Rules: What the World's Greatest Managers Do Differently
Building a Highly Engaged Workforce

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The Great Manager Program incorporates the findings of Gallup's extensive and ongoing research. One of Gallup University's most popular programs, thousands of managers and executives from the world's most prestigious companies have attended.

Managers gain a greater understanding of themselves and their management style. They discover the employee-engaging concepts, strategies, and tools that assist them in unleashing the human potential within their organizations.

For more information about the Great Manager Program, contact Gallup University Enrollment and Admissions at 800.720.1640.

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Copyright © 2009 Gallup, Inc. All rights reserved.
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