15 April 2002

The High Cost of Disengaged Employees

There are "cave dwellers" in your ranks, and they're hurting your company

A GMJ Q&A with Curt Coffman
Coauthor of First, Break All the Rules (Simon & Schuster, 1999) and Follow This Path (Warner Books, 2002)
Engaged employees are more valuable to your company than disenchanted ones, and Gallup estimates that actively disengaged workers cost the American economy up to $350 billion per year. Here are strategies for spotting the best and worst employees, plus ideas for creating workplaces that promote employee engagement.
Curt Coffman, a former Global Practice Leader with Gallup, is coauthor of Gallup's best-selling book on great managers, First, Break All the Rules: What the World's Greatest Managers Do Differently (Simon and Schuster, 1999). Coffman's latest book is Follow This Path: How the World's Greatest Organizations Drive Growth by Unleashing Human Potential (Warner Books, 2002).
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2009 Gallup Well-Being Forum

The 2009 Gallup Well-Being Forum brings together world-renowned research scientists and nationally recognized leaders from healthcare, government, and industry to understand and explore crucial issues that affect the well-being of the world's 6 billion citizens.

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