10 August 2006

What to Do With Employee Survey Results

Taking action on employee feedback is essential, research says. Do it right, and your business will be more productive and profitable.

by Joanne Earl, Melissa Dunn Lampe, and Andrew Buksin
Gathering employee feedback is essential for any organization, but what matters most is that executives take action on that feedback. If you handle that follow-up right, your employees will be far more productive -- and your business much more profitable. Here's how to manage those critical next steps.
Andrew Buksin is Research Director for Gallup.
Melissa Dunn Lampe is a Partner of Gallup.
Joanne Earl was a Senior Consultant for Gallup.
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