10 August 2006

What to Do With Employee Survey Results

Taking action on employee feedback is essential, research says. Do it right, and your business will be more productive and profitable.

by Joanne Earl, Melissa Dunn Lampe, and Andrew Buksin
Gathering employee feedback is essential for any organization, but what matters most is that executives take action on that feedback. If you handle that follow-up right, your employees will be far more productive -- and your business much more profitable. Here's how to manage those critical next steps.
Andrew Buksin is Research Director for Gallup.
Melissa Dunn Lampe is a Partner of Gallup.
Joanne Earl was a Senior Consultant for Gallup.
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See also
Small Companies, Big Results in Mexico
Successfully Forging a New Path
Anticipating Failure -- Then Adapting to Succeed
Can Your Company Handle Change?
An International Paper Mill Saves Itself
Are You Failing to Engage?
A Caterpillar Dealer Unearths Employee Engagement
You've Gotten Employee Feedback. Now What?
ASB Bank: Good Isn’t Good Enough
Feedback for Real
Taking Feedback to the Bottom Line

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