Gathering employee feedback is essential for any organization, but what matters most is that executives take action on that feedback. If you handle that follow-up right, your employees will be far more productive -- and your business much more profitable. Here's how to manage those critical next steps.
Andrew Buksin is Research Director for Gallup.
Melissa Dunn Lampe is a Partner of Gallup.
Joanne Earl was a Senior Consultant for Gallup.
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