03 June 2002

Building a Highly Engaged Workforce

How great managers inspire virtuoso performance

A GMJ Q&A with Curt Coffman
Coauthor of First, Break All the Rules (Simon & Schuster, 1999) and Follow This Path (Warner Books, 2002)
Employees join an organization enthusiastic and committed. But often, that first year on the job is their best. What can managers do to enhance employee engagement for the long term? Curt Coffman shares tips that can help managers spot employees who are becoming disenchanted and strategies that managers can use to reverse the slide.
Curt Coffman, a former Global Practice Leader with Gallup, is coauthor of Gallup's best-selling book on great managers, First, Break All the Rules: What the World's Greatest Managers Do Differently (Simon and Schuster, 1999). Coffman's latest book is Follow This Path: How the World's Greatest Organizations Drive Growth by Unleashing Human Potential (Warner Books, 2002).

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The Great Manager Program incorporates the findings of Gallup's extensive and ongoing research. One of Gallup University's most popular programs, thousands of managers and executives from the world's most prestigious companies have attended.

Managers gain a greater understanding of themselves and their management style. They discover the employee-engaging concepts, strategies, and tools that assist them in unleashing the human potential within their organizations.

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