8 June 2006

Too Many Interruptions at Work?

Office distractions are worse than you think -- and maybe better

A GMJ Q&A with Gloria Mark, associate professor at the Donald Bren School of Information and Computer Sciences at the University of California, Irvine, and a leading expert on work
Most of us have become masters of multitasking, adept at responding to e-mail messages during meetings and making time for multiple distractions when we're actually trying to get work done. But is it possible to be productive when we're constantly interrupted? Workplace expert Gloria Mark tackled this question, and offers some counterintuitive findings, including this one: Interruptions can actually be quite beneficial.
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