11 May 2006

You've Gotten Employee Feedback. Now What?

Workplace surveys are meaningless -- even demoralizing -- unless companies act on the results

by Melissa Dunn Lampe and Joanne Earl
A well-crafted employee survey can help increase engagement. But that's true only if the survey is part of a comprehensive approach to managing engagement. After survey results are available, executives must follow their release with two essential steps: inclusive impact planning and effective changes.
Melissa Dunn Lampe is a Partner of Gallup.
Joanne Earl was a Senior Consultant for Gallup.
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World-Class Employee Engagement

The world's top-performing organizations understand that employee engagement is a force that drives business outcomes and is a leading indicator of financial growth. Beyond the dramatic difference engaged workgroups show in productivity, profitability, safety incidents, and absenteeism, engaged organizations have 2.6 times the growth rate in earnings per share (EPS) compared to organizations with lower engagement in the same industry.

World-Class Employee Engagement will take place at locations across the United States. To learn more about the event or to register, visit the World-Class Employee Engagement page on the Gallup Consulting Web site, or contact Mary Penner-Lovci (212.548.2940), Krista Volzke (402.938.6001), or Amy White (609.279.2233).

For a complete schedule of learning opportunities, visit the Gallup Learning Events page.

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