11 May 2006

Can Managers Engage Union Employees?

Business leaders offer insights into overcoming labor-management conflicts

by Steve Crabtree
Executives and managers tackled this and other organized labor-related questions at a recent gathering in Washington, D.C. The 25 participants came from companies in a variety of industries, but all of them must deal with unions in one way or another. Their insights are invaluable to any executive managing a unionized workforce.
Steve Crabtree currently leads the production of published material for the Gallup World Poll, a groundbreaking worldwide survey launched in 2006. He is also a contributing writer to the Gallup Management Journal.
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World-Class Employee Engagement

The world's top-performing organizations understand that employee engagement is a force that drives business outcomes and is a leading indicator of financial growth. Beyond the dramatic difference engaged workgroups show in productivity, profitability, safety incidents, and absenteeism, engaged organizations have 2.6 times the growth rate in earnings per share (EPS) compared to organizations with lower engagement in the same industry.

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