11 May 2006

Can Managers Engage Union Employees?

Business leaders offer insights into overcoming labor-management conflicts

by Steve Crabtree
Executives and managers tackled this and other organized labor-related questions at a recent gathering in Washington, D.C. The 25 participants came from companies in a variety of industries, but all of them must deal with unions in one way or another. Their insights are invaluable to any executive managing a unionized workforce.
Steve Crabtree currently leads the production of published material for the Gallup World Poll, a groundbreaking worldwide survey launched in 2006. He is also a contributing writer to the Gallup Management Journal.

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