09 March 2006

Running a College Like a Business

Drexel University's president does this. And his successful approach, gleaned from his years as a Bechtel executive, offers lessons for other college heads, as well as for industry leaders.

A GMJ Q&A with Constantine Papadakis, President of Drexel University
Drexel University's president does this. And this former Bechtel executive's tough, hard-nosed approach, gleaned from his years in the corporate world, offers lessons for other college heads as well as for industry leaders. His insights are sure to shake up the academy.
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Customer Engagement: Going Beyond Satisfaction

How do world-class organizations rise to the top in today's intensely competitive, turbulent global marketplace? High-performance organizations recognize the emotional drivers of human nature and leverage them to drive performance, one customer at a time.

This event will take place from 08:30 to 11:45 at the Gallup London office (The Adelphi, 1-11 John Adam Street, London WC2N 6HS). There is cost to register. To learn more or to register, visit the Customer Engagement: Going Beyond Satisfaction page on the Gallup Consulting Web site or contact James Rapinac on +44 (0)20 7950 4433.

For a complete schedule of learning opportunities, visit the Gallup Learning Events page.