9 February 2006

The Best Way to Influence Others

Rather than "laying on the charm," try using your innate talents

by Brian Brim
There's nothing more crucial to success in business than being able to influence other people. Salespeople must influence customers; executives need to influence their workforces. But rather than insincerely "laying on the charm" to influence people, try using your innate talents instead.
Brian Brim is a Principal of Global Client Education with Gallup.

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