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CONTACT: The Gallup Management Journal
INFORMATION: Editorial and Executive Offices
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888-274-5447
Customer Engagement -- A Strategy for Sustainable Growth
How do world-class organizations rise to the top in today's intensely competitive, turbulent global marketplace? High-performance organizations recognize the emotional drivers of human nature and leverage them to drive performance, one customer at a time.
This event will take place at various locations throughout the United States and in London during October 2009. To learn more or to register, visit the Customer Engagement -- A Strategy for Sustainable Growth page on the Gallup Consulting Web site, or contact Mary Penner-Lovci (212.548.2940) or Krista Volzke (402.938.6001).
For a complete schedule of learning opportunities, visit the Gallup Learning Events page.
Inside the Mind of the Chinese Consumer
Over the last decade, Gallup has sought to understand the needs and aspirations of Chinese consumers. The results of this groundbreaking study provide valuable insights to anyone who wants to do business in China -- or sell products to consumers in one of the world's fastest-growing markets.
Learn more by reading "Inside the Mind of the Chinese Consumer" (Harvard Business Review, March 2006)