10 February 2005

The Fundamentals of Performance Management

Three keys to creating a system that eliminates costly variation in employee performance

by Glenn Phelps
The wide range in employees' performance has a dramatic impact on a company's financials. An effective performance management system aims to eliminate that range. Here are the three keys to making that system work.
Glenn Phelps, Ph.D., is a Senior Consultant with Gallup.
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