10 February 2005

Are You Happy Now?

In the second of a two-part interview, Nobel Prize winner Daniel Kahneman explains well-being and what it means to business

A GMJ Q&A with Princeton Psychology and Public Affairs Professor Daniel Kahneman, winner of the 2002 Nobel Prize in economics
Nobel Prize winner Daniel Kahneman has chosen to dedicate the rest of his career to well-being, and not just his own. In the second of a two-part interview, Dr. Kahneman explains why we're never as happy or unhappy as we think we'll be, and why we can adapt to just about any circumstances. He also says he's exploring why the French are never satisfied, though they have perhaps the world's most enviable lifestyle.
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http://nobelprize.org/economics/laureates/2002/index.html

Customer Engagement: Going Beyond Satisfaction

How do world-class organizations rise to the top in today's intensely competitive, turbulent global marketplace? High-performance organizations recognize the emotional drivers of human nature and leverage them to drive performance, one customer at a time.

This event will take place from 08:30 to 11:45 at the Gallup London office (The Adelphi, 1-11 John Adam Street, London WC2N 6HS). There is cost to register. To learn more or to register, visit the Customer Engagement: Going Beyond Satisfaction page on the Gallup Consulting Web site or contact James Rapinac on +44 (0)20 7950 4433.

For a complete schedule of learning opportunities, visit the Gallup Learning Events page.

http://nobelprize.org/economics/laureates/2002/index.html