14 October 2004

Are You a Winning Coach?

Not if you think coaching employees means constantly critiquing them

by Benson Smith
Coauthor of Discover Your Sales Strengths (Warner Books, 2003)
Coaching courses are now among the most popular training programs offered to managers. And many organizations are evaluating managers' "coaching skills" during their annual performance reviews. But what does "coaching" actually mean? And what separates great coaches from all the rest?
Benson Smith is coauthor of Discover Your Sales Strengths (Warner Books, February 2003).
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