14 August 2003

Cultivating Employees' Abilities

There are other assets to a firm that can help boost productivity and quality

by Verapong Paditporn and Divya Verma
Thailand's Prime Minister has urged his country's industrialists to improve productivity and quality amid increasingly tough global competition. This is a tough challenge for any company. The first solution that comes to mind -- investing in new technology and machinery -- is only open to financially strong firms. A better solution is to harness a company's human potential.
Verapong Paditporn was a Partner of Gallup in Bangkok, Thailand.
Divya Verma is a Consultant for Gallup in Bangkok, Thailand.
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World-Class Employee Engagement

The world's top-performing organizations understand that employee engagement is a force that drives business outcomes and is a leading indicator of financial growth. Beyond the dramatic difference engaged workgroups show in productivity, profitability, safety incidents, and absenteeism, engaged organizations have 2.6 times the growth rate in earnings per share (EPS) compared to organizations with lower engagement in the same industry.

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