08 January 2009

A Military General’s Leadership Lessons

Lieutenant General Russel L. Honoré offers subtle and surprising insights into the art of leading in organizations

A GMJ Q&A with Lieutenant General Russel Honoré (retired), former commander of Joint Task Force – Katrina, who oversaw military relief efforts after Hurricanes Katrina and Rita
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He’s best known for coordinating the U.S. military's relief efforts after Hurricanes Katrina and Rita ravaged the Gulf Coast. Now, Lieutenant General Russel L. Honoré offers subtle and surprising insights into the art of leading organizations.
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Customer Engagement: Going Beyond Satisfaction

How do world-class organizations rise to the top in today's intensely competitive, turbulent global marketplace? High-performance organizations recognize the emotional drivers of human nature and leverage them to drive performance, one customer at a time.

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