12 June 2008

The Heart of Great Managing

If your employees are so important, why do so many companies entrust them to bad managers?

by Rodd Wagner and James K. Harter
Adapted from 12: The Elements of Great Managing (Gallup Press, December 2006)
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“Our people are our greatest asset.” You've probably heard that statement before. But if this is really true, why do so many companies entrust the development and motivation of those essential "assets" to bad managers?
James K. Harter, Ph.D., is Chief Scientist Workplace Management and Well-Being for Gallup. He is coauthor of the New York Times bestseller 12: The Elements of Great Managing (Gallup Press, December 2006).
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Rodd Wagner is a Principal for Gallup. He is coauthor of the New York Times bestseller 12: The Elements of Great Managing (Gallup Press, December 2006).
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Reader Comments
Kailash Joshi on 7/8/2008 1:22:34 AM

Interpersonal competence seems to be more of a talent than knowledge/skill.And as such this can be found at every level in an organisation pretty much the same way the incompetency can be found.Is there any solution to work on one's interpersonal incompetency?How do you show career growth to people if promotions are not based on certain tangible outcomes?I welcome suggestions from you on this & await the same.

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