10 April 2008

The Business Value of Niceness

Upscale clothier Jack Mitchell, author of Hug Your People, tells why positivity is good for productivity and profits

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Upscale clothier Jack Mitchell, author of the bestseller Hug Your Customers and CEO of Mitchells/Richards/Marshs, explains his infectiously enthusiastic approach to management in his latest book, Hug Your People. In this interview, Mitchell tells why positivity is good for productivity and profits.
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