13 March 2008

The Eleventh Element of Great Managing

Why the compulsory performance evaluation is not enough

by Rodd Wagner and James K. Harter
Adapted from 12: The Elements of Great Managing (Gallup Press, December 2006)
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This element is measured by the statement “In the last six months, someone at work has talked to me about my progress.” Some people think a performance review will suffice. But it’s not nearly enough, write the authors of 12: The Elements of Great Managing.
James K. Harter, Ph.D., is Chief Scientist Workplace Management and Well-Being for Gallup. He is coauthor of the New York Times bestseller 12: The Elements of Great Managing (Gallup Press, December 2006).
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Rodd Wagner is a Principal for Gallup. He is coauthor of the New York Times bestseller 12: The Elements of Great Managing (Gallup Press, December 2006).
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