13 March 2008

Knowing Your Company’s Vital Signs

The authors of Human Sigma reveal how employee and customer engagement are leading indicators of financial performance

A GMJ Q&A with John H. Fleming and Jim Asplund, authors of Human Sigma: Managing the Employee-Customer Encounter
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Employee and customer engagement are leading indicators of financial performance. The authors of Human Sigma: Managing the Employee-Customer Encounter explain.
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Gallup Government Summit 2008

The Gallup Government Summit 2008 will highlight discoveries and best practices in developing a world-class workforce in the federal government. The summit will feature keynote speakers and compelling partnership stories. Key focus areas will include:

The Gallup Government Summit 2008 will take place In Washington, D.C. To learn more about the event or to register, visit the Gallup Government Summit 2008 page on the Gallup Consulting Web site, or contact Mary Penner-Lovci (212.548.2940), Amy White (609.279.2233), or Norah Burdette (202.715.3105)

For a complete schedule of learning opportunities, visit the Gallup Learning Events page.

World-Class Employee Engagement

The world's top-performing organizations understand that employee engagement is a force that drives business outcomes and is a leading indicator of financial growth. Beyond the dramatic difference engaged workgroups show in productivity, profitability, safety incidents, and absenteeism, engaged organizations have 2.6 times the growth rate in earnings per share (EPS) compared to organizations with lower engagement in the same industry.

World-Class Employee Engagement will take place at locations across the United States. To learn more about the event or to register, visit the World-Class Employee Engagement page on the Gallup Consulting Web site, or contact Mary Penner-Lovci (212.548.2940), Krista Volzke (402.938.6001), or Amy White (609.279.2233).

For a complete schedule of learning opportunities, visit the Gallup Learning Events page.

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