08 November 2007

A Holiday Wish: Helpful Store Staff

Those shopping for consumer electronics say employees are a key factor in determining where they’ll buy

by Bryant Ott
Those shopping for consumer electronics say employees in the store are a key factor in determining where they’ll buy, according to recent results from a Gallup Panel.

Bryant Ott is a writer and editor for Gallup.


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Customer Engagement: Going Beyond Satisfaction

How do world-class organizations rise to the top in today's intensely competitive, turbulent global marketplace? High-performance organizations recognize the emotional drivers of human nature and leverage them to drive performance, one customer at a time.

This event will take place from 08:30 to 11:45 at the Gallup London office (The Adelphi, 1-11 John Adam Street, London WC2N 6HS). There is cost to register. To learn more or to register, visit the Customer Engagement: Going Beyond Satisfaction page on the Gallup Consulting Web site or contact James Rapinac on +44 (0)20 7950 4433.

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