Tom Rieger, a Senior Practice Expert for Gallup, has pioneered the study and science of organizational barriers. Rieger is an expert in applying behavioral economic principles to uncover how complex systems self-destruct - and how to correct those problems. Through this work, he has become a recognized leader in developing methods and frameworks to identify and remove barriers to organizational and societal success. His book Breaking the Fear Barrier will be published in 2011 by Gallup Press.
Rieger joined Gallup in 1994. In addition to his work as the leader and chief architect of Gallup's consulting on organizational barriers, he is an expert in international research and polling methods and developing and applying statistical models to complex organizational issues.
Prior to joining Gallup, Rieger designed and ran a global customer measurement program for a Fortune 100 company. He also worked with predictive models for new brands and strategies.
Rieger received a master's degree in industrial administration from Carnegie Mellon University's Tepper School of Business in 1986. He currently resides in Southern California.
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