SOURCE: http://gmj.gallup.com
CONTACT: The Gallup Management Journal
INFORMATION: Editorial and Executive Offices
1251 Avenue of the Americas, Suite 2350
New York, NY 10020
888-274-5447
Glenn Phelps, Ph.D., is an Associate Partner with Gallup. He has a broad range of experience helping clients develop and implement performance management systems. He has coordinated integrated performance management programs for many Fortune 500 companies, and his current client list includes leaders in the telecommunications, retail, technology, and financial services industries.
Phelps received his doctorate in experimental psychology from Tulane University, where his major course of study was experimental design and analysis. Before coming to Gallup in 1993, he was director of research for a market research firm, as well as serving as a jury research consultant and an Army intelligence officer.