July
2007
Many managers dread having to give performance reviews, and many employees equally dread receiving them. A manager in Belgium, one of the highest rated supervisors in Gallup's global database, has solved this problem by not making such a big deal about the reviews. Rather, he gives his workers insightful and personal feedback throughout the year. This approach has proven very effective for his team and has earned the veteran manager accolades. Would his approach work for you?
Two leading researchers say that one way companies can increase employee and customer engagement is to develop market-oriented and learning-oriented cultures. Here are the findings of their extensive study.
When its sponsor, United Airlines, was facing bankruptcy, Alliant Credit Union had to break out on its own -- there was no other option. Here's how the company learned to be successful on its own terms.
Gallup Chief Economist Dennis Jacobe has been analyzing the situation and has come to some surprising conclusions. Among them are that higher gas prices are the result of myopic oil company business strategies, and the best government response might be a regressive gas tax.
Like businesses competing for talented workers, colleges and universities vie vigorously for talented students and calculate ways to improve the conversion rate from accepted to enrolled student. The solution to the challenges schools face: Build world-class brands, just as smart companies strive to do.