April

2007

The concept of "authentic leadership" has really caught on in the corporate world, particularly in the wake of the scandals at Enron, WorldCom, and other business giants. There's clearly a thirst for integrity in the boardroom, and no one knows more about authentic leadership than one-time Medtronic CEO Bill George. In this interview, George, author of Authentic Leadership and, more recently, True North, elaborates on his books and explains what he's discovered. He discusses what authentic leadership really is, the characteristics of great leaders, and how good leaders can lose their way and how they can come back -- and what happens if they don't.
A recent Gallup study of the U.S. workforce reveals this simple yet powerful formula: strengths development + engagement = innovation. Learn more about this national study and how its findings can be applied to your company.
Just about all marketers agree that making an emotional connection with customers is essential. The problem is that too many companies forget what's implied -- and required -- by a "relationship." Relationships are reciprocal. That seems obvious, but evidently, it's not.
Baby boomers will soon be retiring in droves. This fact has many social, political, and economic implications, not the least of which is this: The U.S. government is confronting the daunting challenge of replenishing its ranks of employees and senior managers. And it's in a fierce battle for talent with the private sector.
Productivity can't get off the ground if employees don't have the right materials and equipment, according to a Gallup study of millions of workers. The authors of the New York Times bestseller 12: The Elements of Great Managing explore this particular management element in depth.

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