November
2006
Does spending on workplace learning and development deliver measurable business results? Is employee education a "nice to have" for organizations, rather than an essential investment? The retailer Ann Taylor has been wrestling with these questions for some time. A leading executive there explains how the company has created a clear and measurable link between its investment in developing talent and its bottom-line business performance.
If you manage someone whom you think is too "bossy" or "opinionated," read this article. You'll find that those seemingly negative traits, among others, may actually provide clues to that employee's talents and strengths.
Most companies face barriers that prevent them from fully engaging customers and employees. Some of those obstacles are rooted in well-intentioned company rules and policies. This article, the first in a two-part series, highlights the key characteristics of those barriers, as revealed by Gallup research.
The young manager of a home improvement store in Wales excels by giving his employees opportunities at work to learn and grow. In fact, he does this so well that he has become one of the most successful managers at it in Gallup's worldwide database.
Employees who report they're not adequately recognized at work are three times more likely to say they'll quit in the next year. That's a shame, as this problem is completely avoidable. Frequent recognition is a surefire -- not to mention affordable -- way to boost employee engagement, and to keep good people.